State Farm® Insurance Agent Torrence McKnight

"Great Insurance company. Got me such a better rate. Callie was awesome!!! Def recommend"

"Chelsea was extremely informative. She walked me through the process of transitioning my 3 cars to State Farm Insurance. She was patient and answered all of my questions with ease"

"Very efficient and I got everything I needed!"

"Chelsea Jansen was very helpful. She provided all the information I needed to make the switch from my previous auto insurance provider, even going as far as providing the same coverage at a better rate. Will 100% recommended to others."

"I’m writing this review on behalf of my father who had a home insurance policy with State Farm. When my father switched insurance companies he talked highly of Torrence and the team so I was happy he finally found an agent that was a great fit for his needs…that is until my father passed away suddenly on May 23, 2024. A few days later as I was going through my father’s mail, I discovered that he received a letter from State Farm stating that his insurance would lapse on June 12, 2024. I contacted Torrence and his team immediately to discuss our options. Unfortunately, I was met with a generic response and a forwarded email from the State Farm underwriter, which was inappropriate to forward to a client. Torrance provided no empathy or willingness to assist with the situation. Without any options and the insurance coverage deadline quickly approaching, I was forced to immediately hire a probate attorney and sell my father’s house as-is to an investor group. If anyone has been through a loss of a loved one, you can understand that selling their home is the last thing that you want to do just mere days after their passing. I never heard from Torrence or anyone from his agency until today when I received an email from them asking if my deceased father would be interested in “revisiting his insurance needs”. Even in the worst moments of your life when you think you can depend on your insurance agent, State Farm and Torrence really do not have your back."

"Amazing customer service and experience. Really appreciate Chelsea for her outstanding attention to detail and kindness."

"Working with Chelsea was so seamless and informative, I appreciate her kindness and professionalism while helping me sign up with State Farm car insurance. She also helped me bundle insurance plans so I only have to have an account with one company for lots of different aspects of life which helps so much with my personal organization. Thank you Chelsea, had a great conversation today and excited to get started with my state farm policies :,,,,,)))))!"

"Most professional insurance agent I ever met. I know this is a good honest man, helped me save so much HE IS A MUST TO GO TO"

"Super friendly and always easy to work with!"

"Always a pleasure doing business with Mr McKnight. His team is professional, knowledgeable and puts the customer first. I couldn't recommend a better agency to do business with to protect your family and assets."

"Great service!"

"I spoke with Callie who was great at helping me bundle renters and auto insurance. I was even able to save money bundling these plans. I feel like my needs were very well taken care of."

"The service here is always delayed. I reached out for a simple spelling correction — which was their mistake — and it took them over two weeks to fix it. I kept getting excuses like “system updates,” and despite following up, I never received a proper response to my emails. Clearly, they don’t care about basic customer service or taking responsibility for their errors. Extremely disappointing experience."

"It was a painless process swapping auto and homeowners over to State Farm thanks to Callie, and we are saving $$. Bonus."

"I have State Farm insurance and just added a new vehicle to my policy. Torrence McKnight called me after hours and got me all set up with a new policy. He was helpful, kind and professional! I highly recommend Torrence for any of your insurance needs!"

"The whole experience with Mr. McKnight was exceptional. Thanks for helping me with my renters insurance policy."

"Great customer service! Was provided with a great price for what I needed."

"Torrence McKnight’s office is amazing! In all of the years I’ve carried auto insurance, no one has ever bothered to call and check in and review my policies with me until now! They truly go above and beyond! Callie is so knowledgeable and helpful!"

"I was able to get affordable automobile insurance and also homeowners insurance with a discount, which was absolutely great. Callie is my representative and she is awesome. She did a wonderful job for me. I don’t know when I ever had an insurance agent that was so personable and kind and informative and I really like her."

"Thank you for your Professionalism and accurate information on insurance coverage. I highly recommend your services."

"Always a great experience the staff is always willing to help guide you in the right direction. A1"

"Callie was very helpful and gave me a great experience 5 stars"

"We talked to this office on Tuesday and signed up on Thursday, straight shooters, you don't find that very often with any companies, I recommend this office in a time of crazy scams. They will help."

"By far the best insurance I’ve had and I really appreciate the help I received and all the information about my insurance thank you again you guys are the best"

"I was able to make an easy transition with my car insurance over to this office. Callie went above and beyond to make it easy and make sure everything was covered. She was super nice and made sure all my questions were answered. I asked for a home owners quote. I told her she could do it whenever. She sent it over that day."